See what our customers have to say about our services
Really impressed by the monitored system I received from these guys. I was at work when my alarm went off but was notified immediately and the price was really good value. The installation was neat it simply connected to my existing telephone line so no extra bill like with my old sim card one, and I didnt want one that uses my wifi because of security. The best solution. I recommend them highly.
I’d just bought my new house and the alarm system needed updated badly. After looking online I came across these guys and got in touch to talk about what I needed. Very professional, competitive prices, hard working and I’m very happy. Would highly recommend.
Prompt and efficient service. Had a issue with a old alarm system in a rental property. They had the alarm system up and working the same day. Excellent job, wouldn’t hesitate to use them again.
I bought a gold alarm package and was pleasantly surprised how swiftly and efficiently they installed the alarm and just how good it all works. Will use again for my commercial property
I get annual maintenance from CTB and they are always impeccable with their standards. I feel super secure in my home.
Brilliant service with friendly staff. Really feel secure now. Would hesitate to recommend to others.
From first contact to finished job this company was nothing but completely professional. I explained what I thought I wanted to the very pleasant and efficient person who answered the telephone, she then told me what they had to offer and how that fitted with what my needs are. CTB gave me time to go away and think about it then when I called back the following day they were able to give me an installation date within 48 hours. Then the following day CTB called me to say a slot had arisen same day and did I want it. Two very pleasant and well presented engineers arrived, we discussed what I wanted and what I hoped to achieve, they offered me options, which made better sense and it took about an hour to do the work. They cleaned up after themselves and you would not know they had been here. The alarm box itself is very visible which is exactly what I want, the control panel is neat and unobtrusive, all wiring well hidden. It is very easy to use. Absolutely delighted with my purchase and now feel much more secure. Thank you CTB.
After calling and emailing most of the other alarm companies on the net and being told by them that my alarm was old and not worth repairing and telling me I should have one of there latest systems.. or quoting extremely high repair prices I came across CTB alarms who understood what I wanted and explained everything over the phone in a language I understood. When the enginneers arrived they they fixed my alarm with the minimal of fuss and the price I paid was the price I was qouted over the telephone. I am very happy with CTB alarms all the members of staff I dealt with I will have them back next year for my annual service and would recommend them to anyone. Makes a change to see a honest reliable company who isnt out just to make a few pounds!
A Google User
Top quality system installed. CTB offered me the most cost effective option & was able to install faster than anyone else I could find. Really happy with the new system.
Absolutely fantastic company. Had two gentlemen come out to our house to give us advise on the alarm we had had for some years. They were very polite people and gave us some great advise and tips on how to get the best out of they alarm system at a minimum price.we thought it was best we got everything up and running to protect our content and also for insurance reasons. They opened up the old system to see if it was fixable but even from my own eyes I could see the state it was in upon opening it up. We went along with a new wireless system as the wife did not want any hassle with taking out floor boards and peeling back the carpet. We’ve had the alarm now for little over a month and it is brilliant. Very easy to use with the key fobs and perfect to be able to keep it armed in the evenings while being able to walk around the house. Feel totally secure and pleased with the service, would recommend to anyone.
Fantastic service – cannot praise this company enough. Four hours following a power cut, the internal panel started sounding and I couldn’t silence it. 15 Minutes after my call, Katie phoned me back and – despite the fact that CTB didn’t install the system or maintain it – talked me through various things to do to silence it (as a temporary fix) until it we stopped it and was very kind and caring as I suffer from anxiety I have booked a return visit to resolve it permanently. and the price quoted seems very reasonable to me. I wish I could award more stars!
Top quality customer service & engineer. Had a nightmare with old alarm going off late on Saturday night at my rented property with no codes to switch the thing off. Helpful & friendly support & advice on the phone. Ended up needing a call out. Engineer was out within the hour despite the time. Dealt with it quickly & professionally. Many thanks.
Brilliant service beyond my expectations. Been in the house trade for over 30 years and this is by far the best alarm company I have come across!
I bought a gold alarm package and was pleasantly surprised how swiftly and efficiently they installed the alarm and just how good it all works. Will use again for my commercial property.
I would highly recommend CTB alarms, within an hour of calling them regarding a fault with my house alarm, they had sent two engineers to fix my alarm. The price they gave me over the phone was to repair my alarm and not just ‘come and look at it’ like two other alarm companies insisted on doing. The engineers had fixed, serviced and changed the battery to my alarm panel all within the price I had been gven on the phone. Will be certain to call them for my alarm service next year and recommend them to family, friends and neighbours.
The servicemen go above and beyond, they even cleaned my floor after they had finished and had a good chat with me about some tips for alarm and security care that I didn’t know.
CTB were prompt, clear and concise with both their price and outlining the deliverables. The lads that came onsite were clearly knowledgable, polite and again quick in fixing the issue.
Extremely helpful over the telephone, answering all my questions and explaining everything I needed to know in plain english. They also let me know exactly when the engineers would arrive and when they were on their way etc. The alarm is neat, easy to use and was the cheapest I found.The engineers were lovely and even vacuumed up after themselves. I am really happy with with the service and would highly recommend CTB to anyone.
A Google User
After searching the internet, for a company to repair my ALARM system that was pulled off the wall due to a burglary, I phoned CTB ALARMS on a Friday, explaining everything to them, she made a appointment for the Monday between 9am and 1pm and quoted me the price for a new system to be paid to the engineers, when they arrived they got straight into the job and took about 90 minutes, then cleaned up the mess afterwards and took the old equipment away, and the cost of a service is very good after your 2 year warranty, and would recommend to anyone, for their peace of mind to be secure with their property.
My alarm system is around 4 years old and had been serviced each year by another company, one evening the system started sounding so I called the company only to be told I would have to wait 3 days for a visit. This was not acceptable so I started my Google search, after a while I just decided to start phoning round, 25 mins of dead ends CTB alarms answered my call. Within the hour an engineer had arrived and fixed my system. It was very apparent the previous company had not been servicing it correctly. Anyway moving forward I will be using CTB for servicing in future. Thanks so much.
Kim Harris Sutton Coldfield 2/6/16
A very positive experience from quote to final fitting. Very quick service and fitting. An excellent alarm system which is small, neat. Perfect for us. Thanks again to the CTB Alarms
The CTBALARMS team went all out to ensure I was happy with what I was purchasing and having installed. I have to admit I wasn’t the easiest of customers to please. However, they ensured I had nothing to worry about and dealt with all my queries in a timely manner.
CTB Alarms congratulations – what a great job! Trying to find a good supplier was very difficult but you came recommended and did not fail to impress. A special thank you for keeping us informed throughout the installation! we are so pleased with our new alarm box and couldn’t recommend you highly enough.
Always excellent service from CTB Alarms. Most recently had to call out after a wire had been cut through and they came out to us within 10 minutes! You don’t get better than that!! Highly recommended
0121 445 2865
2, Redditch Road
Birmingham B48 7TL